What is Process Improvement and "The DMAIC"?
Process Improvement is a proactive approach to identifying the core processes to your business, analyzing them, and optimizing them to make what you do better!
Big companies employ Business Process professionals to continuously improve and optimize their processes to save money and improve the bottom line! So, why does small business not take advantage of the benefits?
Frankly, they are busy running their business, it can be costly, and they don't know about it!
Do Less Stuff and Make More Impact
Small businesses have people that wear many hats unlike a large company where roles are more defined. When working in small business an employee can often feel like they are firefighting. People that work in small business love it, but feeling like you are making more impact in the same time or less time is extremely satisfying!
When a business improves 3-5 core processes, they work more efficiently. This means that whether they are a soloprenuer, a team of 5, or a team of 30, the people are able to focus, do more, and be doing the right things.
Aligns Activities to Goals
The goals a business has each year are super important to be focused on. Smart businesses align their overall business goals to what their team focuses their time on. When improving process, it is very important to always start with the goals. This will help ensure that the processes that are worked on have the most impact to the business.
Deliver Consistent Quality
Let's face it, whether the small business in service based or product based, quality is important. Many, many years of research shows that the more consistent you are in your process to deliver your service/product, the more consistent your quality is! This is the most important part of process improvement for small business because the relationships with customers is more intimate. There is less room for mistakes and lack of quality.
Your quality and business are worth it!
For the quality alone, you definitely should work with a Small Business Process Professional. You should expect to pay between $40-$90/hr which is affordable for the impact this will make in your business. However, we suggest you work with someone that works on project pricing! This helps you keep costs from creeping up and surprising you!
What is keeping you from improving your process?
Hilary understands what it is like to balance family, business, and purpose. She has a growing business, 3 kids, a marriage and is involved in her community. She wants to connect people to the right resources.